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Professional support & advice about dementia

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Wayfinding Dementia Information and Advice at Sage House

What is the Sage House Wayfinding service?

Dementia brings with it lots of questions, emotions and new responsibilities.

Our Wayfinding service allows everyone entering Sage House to talk to a professional for essential one-to-one support and advice. A familiar and friendly face will be available to support people living with dementia, their families, friends and carers.

The Wayfinder can stay with you from pre-diagnosis (when you notice dementia symptoms) and will be your named contact throughout your journey and all the dementia stages. Our team of specialist Wayfinders can:

  • Help you ‘find your way’ through the health and social care system

  • Provide accurate and accessible information

  • Support and signpost to the right services at the right time

  • Help individuals to live well with dementia

  • Provide emotional support for people living with dementia and their families

  • Help plan for the future including information when choosing and planning long term care

To find out more, please don’t hesitate to get in touch – call us on 01243 888691,

email or fill in the form below.

Contact a Wayfinder

The quickest way to speak to a Wayfinder is to call us on 01243 888691 between 9am - 4:30pm, Monday - Friday.

Fill out the form below and we will get back to you as soon as possible.

By submitting this form I agree to the Dementia Support privacy policy, details of which can be found here.

Thank you for submitting, one of our Wayfinders will be in contact soon.

Frequently Asked Questions

Watch these videos from our 2023 Wayfinder Week to find out more about our Wayfinding service.

What is a Wayfinder?

How do I get a Wayfinder?

Do I need a diagnosis?

How often can I contact
my Wayfinder?

What happens next?

External Provider Clinics & Helpful Contacts

Dementia Assessment Service – Sussex Partnership Foundation Trust, NHS

Dementia assessment clinics are run from Sage House, these appointments can be made through a GP referral.

Solicitor Clinics

Cameron James Legal and Irwin Mitchell hold free clinics at Sage House to help with Powers of Attorney (PoA), Wills and Advanced Directives.

You can book an appointment from the Sage House reception desk. Call 01243 888691 for more details. 

Dementia Talking Point

An Alzheimer's Society online community to share experiences with others affected by dementia.

Out of Hours Support

In case of emergency, please call 111 or 999
If you need to speak with someone urgently please call your GP Surgery or either of the following:

West Sussex Mental Health Line - 0300 5000 101

24/7 Helpline

Samaritans - 116 123

24/7 Helpline - visit their website

National Dementia Helpline – 0300 222 11 22

Please note the Helpline is open:
Monday to Wednesday 9am – 8pm
Thursday and Friday 9am – 5pm
Saturday and Sunday 10am – 4pm

Cruse Bereavement Support - 0808 8081677

Please note the helpline is open:

Monday: 9.30am-5pm
Tuesday to Thursday: 9.30am-8pm

Friday: 9.30am-5pm
Saturday and Sunday: 10am-2pm

Social Services – 01243 752 999

*Please note these external services are not in collaboration with Dementia Support but may be of use to our customers.

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By submitting this form I agree to the Dementia Support privacy policy, details of which can be found here.

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